A cybercriminal group claims it has stolen personal data belonging to more than 500 million Ticketmaster customers. Although the event ticketing service, owned by Live Nation Entertainment, hasn't ...

Just a few weeks after an extensive attack on Eventim, another report of stolen accounts on a ticket site has emerged. As Bleepingcomputer reports, there’s been a huge data leak at Ticketmaster and ...

A customer booked a flight ticket via Flipkart, only to discover it was invalid at the airport. His social media post went ...

A store clerk and colleague are accused of stealing a $3m (£2.4m) lottery ticket left behind by a customer. Lottery officials in Massachusetts contacted police after Carly Nunes, 23, presented a ...

Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

A series of highly specific instructions for a restaurant customer has some people giving this table the side-eye—and others flashing back to their own time in the service industry. The receipt ...

Ticketmaster has lost the data of 560 million customers in a data breach, according to a criminal group that claims to have it. The group, called ShinyHunters, is attempting to sell the 1.3 ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

It makes sense to conclude that no one understands a human better than a human. This is especially true when it comes to the type of experience they want to have when they interact with a brand.