Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Salesforce has launched an Agentforce Sales app for ChatGPT, letting sales reps access and update CRM data through simple ...

Salesforce on Thursday rolled out a new app that makes it easier to get started on Trailhead Playground, the free Salesforce learning environment that lets users test out any capabilities they could ...

Salesforce is a powerful set of tools for you and your sales team on its own, but that doesn’t mean you can’t improve the experience for your team. If you’re just getting started with Salesforce there ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

While much of the focus on low code development is on users as developers, the so-called 'citizen developers', they're only part of the story. Yes, the fact that anyone can build an app is important, ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.