Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Customers are experiencing a nationwide issue logging into their Spectrum TV app, a Spectrum customer service representative told The Enquirer Saturday afternoon. The issue began several days ago in ...

CHEEKTOWAGA, N.Y. (WKBW) — Spectrum announced it will host a hiring event for customer service representatives on August 11. According to Spectrum, by the end of 2022, it plans to hire more than 100 ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...

New technology is helping Spectrum prevent problems before they arise. Spectrum is using telemetry to find potential problems with your cable or internet, before a homeowner even notices. This allows ...

Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...

Spectrum announced today it is hiring 150 customer service billing representatives at its Kettering location. Customer service representatives are responsible for resolving customer-billing issues.

After rolling out flexible service packages with transparent pricing for its residential subscribers last year, Charter ...