In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Technology connects people in business from around the world, with various cultures interacting on a regular basis. Learning how to use verbal strategies for intercultural communication is an issue of ...

Stop! Don’t send that text just yet. Wait, you’re that quick at typing? You just sent it? Dang. Communication remains a major deal-breaker in all forms of modern relationships. Gone are the days of ...

Before emojis, before writing, before speech, there was non-verbal communication; body language, touch and use of physical space. Of all ways we communicate, the roots of non-verbal communication run ...

We’re used to reading body language and silent cues in person. With remote work, subtle ways we communicate are changing – and workers need to know how to adapt. Your boss’s nod or grimace, a ...

Jake is a paramedic and author who had first-hand experience of dementia from caring for his father. Jake shares how good non-verbal communication can be useful when supporting his patients with ...

First impressions matter. When we meet someone new, we seldom remain neutral: good or bad, we form an immediate opinion of them—too brash, too boring, engaging, drab, shy, and so on. This is, in large ...