Picture this: You're at the Wendy's drive-thru. You pull up to the speaker with zero clue what you, or the seven other people in your car, want to eat. You're blasting "Party Rock Anthem" and can't ...

Reducing drive-thru wait times in quick-service restaurants is a crucial aspect of enhancing customer satisfaction. Implementing strategies such as optimizing menu boards for clarity, training staff ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Gone are the days of the fast-food worker ...

The act of driving to a fast-food restaurant and leaving with a hot meal without even stepping out of your car seems like ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

It's called fast food for a reason, but with menus getting extra complicated nowadays, some establishments, such as Taco Bell, seem to have the drive-thru quickness figured out — others, not-so-much.

Today marks the official opening of Chick-fil-A’s first-ever elevated drive-thru restaurant in Georgia. The popular Atlanta-based fast-food chain built the restaurant in McDonough so that its ...